Beyond the Words: 3 Steps in Reading People

We wordsmiths write to make efforts to reach each other – to play with words, sculpt them and mold them to our uses. Then, as intelligent human persons, we know that much of huamn communication is nonverbal. For me, as a drug and alcohol counselor with homeless people, trying to get them to tell me things they don’t really want to tell me, non-verbal communication is sometimes as important as verbal.

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